SERIOUS INCIDENT RESPONSE

Protect people. Preserve the scene. Secure the evidence.

CALL +27 81 324 3666

SYSTEM / INCIDENT INCIDENT RESPONSE

Investigate what failed—not only who was closest to the incident

After a serious incident, early decisions affect the quality of the evidence, the fairness of the investigation and the organisation’s ability to understand what went wrong.

SYSTEM ACTIVE24L / INCIDENT-INVESTIGA
STATE / 01EVIDENCE AT RISK

Scene change · lost sequence · narrow blame

STATE / 02PRESERVE → TEST → CORRECT

Legal duty translated into visible control and usable evidence.

Immediate support

  • Evidence-preservation guidance
  • Incident-scene and document review
  • Witness and interview planning
  • Chronology development
  • Preliminary legal and reporting considerations
  • Contractor, supervision, equipment and PPE review
  • Regulator or client-meeting preparation
  • Immediate-risk and stand-down recommendations

Investigation methods

  • ICAM
  • Barrier and Bowtie analysis
  • 5 Whys and fishbone analysis
  • SCAT and TapRooT-informed analysis
  • Change and timeline analysis
  • Legal-duty and control verification

Investigation outputs

  • Factual chronology and evidence register
  • Immediate and underlying causes
  • Absent, failed or ineffective barriers
  • Competence and supervision findings
  • Organisational and management factors
  • Legal and procedural observations
  • Corrective and preventive actions with responsibility and dates
  • Management presentation or regulatory-preparation brief

The steps required after an incident depend on the facts, applicable legislation and role of the organisation. Website information is not a substitute for matter-specific advice.

NEXT MOVE FROM UNKNOWN TO CONTROLLED

A serious incident has occurred? Do not disturb or lose critical evidence.

Call +27 81 324 3666